Citrix ShareFile StorageZone Controller logs

When troubleshooting issues with the Citrix ShareFile StorageZone Controller the first place to look will be on the Monitoring page of the StorageZone Controller configuration page. If there are items in red on that page I’d next recommend looking in the logs for more details information.

StorageZone Controller Monitoring page

The logs for the StorageZone Controller are located by default at c:\inetpub\wwwroot\Citrix\StorageCenter\SC\logs.

Within this directory multiple logfiles exist. The main ones you should check are:

  • cfgsrv_%date%.txt – StorageZone configuration logs
  • sc_%date%.txt – ShareFile StorageZone “ShareFile Data” logs
  • CIFS_%date%.txt – ShareFile StorageZone Connectors for Network File Shares logs
  • sharepoint_%date%.txt – ShareFile StorageZone Connectors for SharePoint logs

You can enable extended logging for each of these components independently by editing the AppSettingsRelease.config file in the corresponding directory.

  • ShareFile Data – c:\inetpub\wwwroot\Citrix\StorageCenter\SC
  • ShareFile StorageZone Connectors for Network File Shares – c:\inetpub\wwwroot\Citrix\StorageCenter\SC\cifs
  • ShareFile StorageZone Connectors for SharePoint – c:\inetpub\wwwroot\Citrix\StorageCenter\SC\sp

For the component you want to enable extended logging for change the value of  <add key=”enable-extended-logging” value=”0″/> from 0 to 1.

One thought on “Citrix ShareFile StorageZone Controller logs

  1. Pingback: #Citrix #ShareFile StorageZone Controller logs – #BYOD | The IT Melting Pot!

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