Citrix ShareFile Windows & Mac OS X client logs

When troubleshooting Citrix ShareFile client issues on Windows or OS X clients you will likely be asked to provide logs from the affected client(s). Below is a listing of the location(s) of these log files. Windows %temp%\ShareFile Windows configured for On-Demand Sync in a virtual desktop environment %systemroot%\Temp\ShareFile %temp%\ShareFile Outlook plug-in %AppData%\Roaming\ShareFile\Outlook – You can send

Citrix ShareFile StorageZone Controller logs

When troubleshooting issues with the Citrix ShareFile StorageZone Controller the first place to look will be on the Monitoring page of the StorageZone Controller configuration page. If there are items in red on that page I’d next recommend looking in the logs for more details information. The logs for the StorageZone Controller are located by

Scrolling in Outlook 2011 on OS X Mavericks is not smooth

Ever since I upgraded to OS X Mavericks scrolling within an email message in Outlook 2011 has been choppy. It’s been an annoyance that I noticed immediately after upgrading but only recently started searching the web for a solution. The solution, and I can confirm that it worked for me, was to change back to

Common ShareFile StorageZone Controller Installation errors

First, please be sure to check the System Requirements for the StorageZone Controller version you are installing. If you follow these instructions and my ShareFile StorageZone Controller Checklist the installation and configuration will probably take you 15 minutes and you won’t receive any of the errors below. Here are some common things I see missed that

ShareFile StorageZone Controller Installation Checklist

Here is a checklist when installing an on-premises StorageZone Controller. I have included sections for both native StorageZones “ShareFile Data” as well as StorageZones Connector. On-Premises StorageZone StorageZone Controller system requirements http://support.citrix.com/proddocs/topic/sharefile-storagezones-22/sf-storage-center-sys-reqs.html External IP address – External FQDN - Public SSL certificate (cannot be a self-signed or enterprise CA, must be from a public well-known CA) -