Configure ShareFile Outlook Plugin launch behavior

Many Citrix ShareFile customers are also XenApp/XenDesktop customers and configuring the Citrix ShareFile Outlook Plugin within a XenApp or XenDesktop environment is a common deployment for us. In some cases our customers want to deploy the plugin for every user that logs in to the XenApp or XenDesktop image, in other cases they only want certain users or groups to use the Outlook Plugin.

To enable/disable this Outlook Plugin for different users on the same machine or common image you can use a registry key applied via a login script based on AD group membership or use group policy to apply it.

If “LoadBehavior” is set to 2, then it is disabled. If it is set to 3, then it loads. To make this change:

  1. Navigate to the following Key in RegEdit: HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\Malone.AddinModule
  2. Set ‘LoadBehavior’ Value to ‘3’

Be sure to also check: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\AddIns\Malone.AddinModule as it takes precedence over the HKEY_CURRENT_USER key. If you’re using the Single User install you can remove that whole folder, after making a backup of course.

For more information about the ShareFile Outlook Plugin see the following KB articles.

Installing the Citrix ShareFile Outlook Plugin –

Using the Citrix ShareFile Outlook Plugin –


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